LEGAL REFERENCE

Aapka Account Suraksha Hamara Zimmedari

pkr games ne har ek withdrawal, har ek deposit aur har ek account action ke liye clear qanuni framework banaya tha. Hum jahan local qanoon ijazat deta hai...

Local qanoon se alignTransparent withdrawal rulesAccount verification process
pkr games Aapka Account Suraksha Hamara Zimmedari

Hamari Legal Framework aur Aapka Suraksha

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RAASTE

Aapka Legal Sawaal Kahan Poochein

Support Portal Account issues, payment disputes, aur legal questions ke...
Email Channel Formal complaints aur document requests ke liye [email protected]...
Account Security Agar aapka account compromise ho gaya ho, to...
HAMARA TRANSPARENCY

Qanuni Shafariyat Jab Aap Chahein

Withdrawal Audit

Har withdrawal request ka timestamp, amount, payment method aur status aapke account history mein dikhai deta hai. Koi hidden fee nahi, sab kuch clear likha hota hai.

Identity Verification

Account khulte waqt, aapka CNIC aur mobile number verify hota hai. Yeh step money laundering aur fraud rokne ke liye zaroori hai.

Payment Security

JazzCash, Easypaisa, SadaPay aur Raast—sab Pakistan ke regulated payment systems hain. Hamara integration un ke API ke sath direct aur encrypted hai.

Data Protection

Aapka personal data encryption ke under stored hai. Koi third party ko access nahi hai. Logout karte waqt session automatically clear hota hai.

Dispute Resolution

Agar payment issue aaye, to aap in-app ticket raise kar sakte ho. Hamara legal team payment gateways ke sath case follow-up karta hai.

Compliance Reports

Hamari platform transaction logs aur account records maintain karta hai jahan local regulator ijazat deta hai. Internal audits regular hote hain.

HAMARI COMMITMENTS

Qanuni Commitments Jismein Aap Bharosa Kar Sakte Ho

01

No Hidden Terms

Hamara policy document simple Urdu mein likha hua hai. Koi secret clause nahi, sab kuch front mein likha hai.

02

Instant Withdrawal Tracking

Aapka har withdrawal request real-time status show karta hai. Processing, pending, ya completed—sab visible hai.

03

Verified Payment Partners

JazzCash, Easypaisa, SadaPay aur Raast hamara official partners hain. Unka regulatory status Pakistan mein confirm hai.

04

Account Closure Right

Aap kabhi bhi apna account band kar sakte ho. Remaining balance within 5 working days withdraw hota hai.

05

Transaction History

Last 3 saal ka complete log aapke account mein stored hai. Download, verify, aur check kar sakte ho jab chahein.

06

Support Response SLA

Har support ticket ko 24 ghanton mein initial response milta hai. Legal aur security issues ko priority diya jata hai.

07

Fraud Prevention

Duplicate account, unauthorized withdrawal, aur identity theft ke against hamara automated monitoring system 24/7 kaam karta hai.

POLICY KE ASAL RUKH

Aapka Account Kaisa Protected Hai

Secure Login Two-factor authentication optional hai. Aapka password encrypted hash ke under...
Withdrawal Verification Har withdrawal ke pehle account mein registered mobile number par...
Payment Method Linking JazzCash, Easypaisa, SadaPay, Raast—sab ko add karte waqt phone number...
Dispute Filing Agar payment mein discrepancy aaye, to 30 din ke andar...
Account Freeze Option Security ke liye apne account ko temporary freeze kar sakte...
Legal Document Access Aapka account statement, withdrawal proof, aur transaction receipts download kar...

Qanuni Sawalat Ke Jawab

Identity aur mobile verification instant hoti hai. Banking details add karte waqt 2-4 ghante lag sakte hain. Agar document required ho, to 24 ghanton mein complete ho jata hai.

pkr games ne koi withdrawal fee nahi lagti. JazzCash, Easypaisa, SadaPay aur Raast—in sab ke through direct transfer hota hai. Bas aapka final amount minus karke jayega.

Login page par 'Forgot Password' click karo. Aapke mobile par OTP jayega. New password set karte hi access mil jayega. Agar mobile number bhi nahi mil raha, to support se contact karo.

Haan, sab kuch encryption ke under stored hai. Aapka CNIC, phone number, aur payment details third party ko share nahi hoti. Hamara servers regularly audit hote hain.

In-app support portal mein ticket raise karo. Screenshot aur transaction ID attach karo. Hamara team payment partner se claim follow-up karega aur 48 ghanton mein update dega.

Nahi. Account sirf us location se access hota hai jahan local qanoon ijazat deta hai. Agar aap different city mein aon, to rehmat hain—login ho jayga, bas withdrawal rules check ho jayenge.

Aapke JazzCash, Easypaisa, SadaPay ya Raast account mein 5 working days mein transfer ho jayga. Withdrawal request raise karte waqt payment method select kar dena.